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General Manager Asset Protection

Apply now Job no: 528948
Work type: Permanent Full Time
Location: Sydney
Categories: Security

At The Star Entertainment Group, we aim to be Australia’s leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations.

Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.

The Star Entertainment Group (TSEG) is an ASX-listed company committed to supporting the communities in which we operate. TSEG will achieve this by leading with integrity and values to enable us to provide entertainment, gaming, and leisure experiences safely, responsibly, and ethically.

As the General Manager, Asset Protection, reporting to the directly into the Chief Executive Officer, Sydney, you will lead the overall strategic management and direction for the operation of Asset Protection function to ensure the long-term safety and security of guests and team members

This is a fantastic opportunity where you will ensure the protection of The Star’s integrity, assets, and provide a high level of professional, proficient and effective leadership in line with The Star’s corporate values, compliance obligations and business objectives.

A few of your responsibilities

· Oversee the management and daily operation of the Asset Protection function, ensuring operations are conducted in accordance with the highest standards including gaming integrity

· Formulate measures to enhance protection of The Star’s assets and prevention and detection of criminal, illegal and undesirable activity

· Develop strategies and operational practices to reduce violent incidents, and operational breaches inclusive of RSA and minors

· Ensure emergency management protocols, and all Asset Protection management are cognisant of their roles and responsibilities during emergency management incidents and when the crisis management plan has been implemented.

· Optimisation of the Asset Protection Department business plan including an operating budget, labour levels and resource requirements, balancing compliance and service.


What we are looking for

· Extensive experience in Security and management, preferably within the casino industry.

· Understanding of laws as they relate to the organisation, in particular, Casino Control Act and regulations, NSW Liquor Act, Security Industry Act and Crimes Act.

· Ability to communicate and implement all statutory processes

· Experience in managing a large in house and contract workforce.

· Advanced Conflict Resolution and Incident Management


You are a seasoned leader that will provide specialist expertise, leadership and insights to a range of stakeholders across operational risk, asset protection capabilities and business continuity.

Your role will be pivotal in shaping the success and of the Asset Protection function at The Star Sydney. Join us in making a difference.


What can we offer you?

· Complimentary meal on site every day, including hot meals, sandwich bar and more

· Discounted parking available in the city

· Flexible working arrangements

· 30% Discounts across award winning restaurants and accommodation

· Lifestyle discounts including gym memberships and dry-cleaning services

· Career development, training, and courses via The Star Academy – limitless career opportunities

· Mental Health and Wellbeing services

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.


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