Business Analyst – People & Culture

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.

Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.

As our Business Analyst, reporting to the Group General Manager Culture, you will provide business analysis skills to support the effective implementation of changes to business processes and systems, ensuring that business solutions achieve the outcomes defined by business requirements.

This is a fantastic opportunity where you will play a key role in enabling transformation initiatives that align with The Star’s vision and strategic objectives.

A few of your responsibilities:

• Elicit and analyse business requirements using interviews, workshops, and process documentation.
• Develop requirement specifications, functional specifications, and process models.
• Collaborate with developers and subject matter experts to ensure timely implementation of solutions.
• Assist in defining project vision and scope, managing change requests, and identifying risks.
• Maintain strong stakeholder relationships to ensure alignment and manage expectations.

What we are looking for:

• Advanced analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Adaptability to change and ability to work within strict deadlines.
• Proficiency in MS Office Suite and business analysis tools.

About you:

You are a detail-oriented professional with a passion for driving business improvements through data-driven insights and collaboration. Your ability to engage stakeholders and translate complex requirements into actionable solutions sets you apart.

Your role will be pivotal in shaping the success of our transformation projects, ensuring they deliver measurable outcomes and align with organisational goals.

What we can offer you:

• Flexible working arrangements.
• Career development, training, and courses via The Star Academy – limitless career opportunities.
• Up to 30% discounts across award-winning restaurants and accommodation.
• Complimentary meal on site every day.
• Mental Health and Wellbeing services.
• Paid Parental leave from Day 1.
• Lifestyle discounts including gym memberships and retail offers.
• An organisation that values diversity, teamwork, and being your best self.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.

Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.