Workforce Planning Senior Advisor – Workforce Management
The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.
As our Workforce Planning Senior Advisor, reporting to the Workforce Planning Manager, you will lead the publication and management of all operational rosters, ensuring a balance between business cost, productivity, and operational stability.
This is a fantastic opportunity to showcase your leadership capabilities by managing a close-knit team that adheres to compliance with awards, company policies and strategic objectives.
A few of your responsibilities:
- Lead a close team of Planners and Schedulers to partner with business stakeholders to create and maintain high-quality rostering processes and methodologies with a focus on compliance, optimisation, equity, cost and work/life balance.
- Manage absenteeism, annual leave and time and attendance to develop T&A and rostering procedures. You’ll ensure the integrity of the operations, quality service standards, and adherence to Enterprise Agreements and other Awards.
- Chair the roster handover meetings with the business to ensure full visibility into the roster publication process.
- Using your knowledge of wage compliance and industry awards (i.e., HIGA), coach and develop your team to ensure high performance.
- Ensure the team production of all daily reports, leave requests and changes to ensure information is accurately recorded in systems and is per The Star Enterprise Agreements and other industrial instruments, Policy and Procedures.
What we will be looking for:
- Proven experience leading teams and knowledge of rostering systems (Virtual Rosters).
- Excellent communication and presentation to provide workforce advisory services to senior/executive business leaders.
- 4+ years of resource rostering in a high-volume organisation; and industry background in casinos, hospitality and/or transport advantageous.
- Previous experience in process improvement and applied knowledge of wage compliance and industrial instruments (i.e., HIGA, Modern Awards).
About you:
You are a seasoned leader with in-depth experience and knowledge of workforce projects and wage compliance. You excel in having a “can-do” attitude and is a proactive listener and collaborator with business leaders to achieve key strategic objectives.
Your role will be pivotal in shaping the success of our rostering procedures and compliance policies at The Star. Join us in making a difference.
What can we offer you:
- Complimentary meal on site every day, including hot meals, sandwich bar and more
- Flexible working arrangements
- 30% Discounts across award winning restaurants and accommodation
- Lifestyle discounts including gym memberships and dry-cleaning services
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Endless career growth and opportunities to learn and develop your career
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.
Our purpose it to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
