Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Spa Therapist, you'll be part of a dynamic and passionate team dedicated to delivering world-class spa services. Your role will involve creating a tranquil and nurturing environment, tailoring treatments to meet each guest's individual needs, and ensuring their time with us is truly transformative.

This is a fantastic opportunity where you will take good care of all our guests, ensuring their time with us is truly transformative.

A few of your responsibilities: 

• Perform a wide range of luxurious spa treatments, including massages, facials, and speciality therapies, with exceptional skill and attention to detail
• Maintain a thorough understanding of spa products, techniques, and industry trends to ensure you provide cutting-edge services
• Engage with guests in a professional and friendly manner, anticipating their needs and exceeding their expectations
• Uphold the highest standards of cleanliness, hygiene, and safety within the spa environment
• Contribute to the overall ambiance and atmosphere of the spa, fostering a serene and relaxing experience for all guests

What we are looking for:

• A Diploma in Beauty Therapy or a nationally recognised qualification in in Remedial Massage
• Flexibility to work over a 7-day roster including weekends
• Exceptional customer service skills and a genuine passion for delivering outstanding guest experiences
• Excellent communication and interpersonal abilities, enabling you to build rapport with guests from diverse backgrounds
• A strong commitment to professionalism, attention to detail, and a willingness to continuously develop your skills and knowledge

About you: 

With your extensive Spa experience, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Azure Spa at The Star. Join us in making a difference.

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Discounted parking available
• Competitive Hourly rate, plus penalty rates for weekends and public holidays
• Up to 30% discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.