Executive General Manager Gaming – Sydney Leadership
For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
The Executive General Manager Gaming role reports directly to the Chief Executive Officer The Star Sydney and is accountable for the development and execution of commercial strategies and initiatives that contribute to revenue, margin and profit growth for Gaming related business units at The Star Sydney. With overall leadership and management of Gaming and associated teams, the Executive General Manager Gaming will drive transformation and change, defining the service and operating culture of the division.
This is a fantastic opportunity where you can directly impact the success of The Star’s remediation plan, explore opportunities and establish the sustainability to take us into the future.
A few of your responsibilities:
- Implement and maintain the highest level of standards for all Gaming components of the business to assure visibility and perception of The Star Sydney as a world class Gaming destination
- Identify and develop a Gaming strategy based on understanding of the local market and industry trends and ensure dynamic execution of strategic plans to drive market share, revenue and profitability
- Develop strategic business relationships with key partners to secure first to market and beneficial commercial opportunities
- New initiatives and opportunities are maximised through leveraging property scale, competitive differences and assets
- Foster an innovating, solution-oriented work environment, motivating and engaging team members to continuously deliver the best possible experience for our guests
- Responsible for ensuring that a strong communication platform and relationship is built and maintained between The Star Sydney, regulatory bodies, government entities and other key stakeholders
What we are looking for:
- Minimum of 10 years of gaming experience including an extensive record in Casino management
- Tertiary qualifications in a commercial or business field preferred but not essential
- Strong analytical skills
- Demonstrated ability in:
- Planning and resourcing people and products
- Controlling labour costs and operating expenses
- Performance management
- Demonstrated ability to understand, comply and operate in a highly regulated gaming environment
About you:
You are highly experienced in Gaming operations where you have led and inspired diverse, customer facing teams. With a dynamic communication style, you clearly convey business expectations aligned with best practice and drive accountability. You thrive in fast paced, regulated environments where your integrity and ethical approach ensures the highest level of compliance with regulatory requirements and alignment with our purpose, values and principles.
Your role will be pivotal in shaping the success of our Gaming operations and elevating our standing within the community as a trusted destination.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Discounted parking + other transport options
- Up to 30% discounts across award winning restaurants and accommodation
- Career development, training, and courses via The Star Academy – limitless career opportunities
- An organisation that values diversity, teamwork and being your best self
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
- Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
