Director of Change – Sydney Leadership
For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
The Director of Change role reports directly to the Chief Executive Officer The Star Sydney and will assist the Star Sydney leadership team in driving transformational strategic and cultural change, ensuring change is embraced, understood, well planned and executed, and effective embedment across the organisation. This will include change management objectives of the Remediation Program, along with other Change programs, and will enable projects to meet business objectives by focusing on the people side of change through developing and executing change management plans focusing on communication, engagement and training.
This is a fantastic opportunity where you will lead the Change Management team within The Star Sydney to enable faster adoption and proficiency of the changes impacting team members and ensure business results are achieved.
A few of your responsibilities:
- Apply change management approach and methodology for people impacts caused by projects and change efforts
- Develop change management strategy based on business context, including resistance management planning to mitigate or address points of resistance
- Develop targeted change management plans including communication plan, sponsor roadmap, coaching plan, training plan
- Support the execution of plans by managers and business leaders and work with project managers to incorporate change management activities into all projects with business impact
- Create and enable reinforcement mechanisms and celebrations of success
What we will be looking for:
- Bachelor’s degree or higher in change management, project management, business or equivalent work experience
- Industry recognised certifications in the practice area and related areas of domain expertise including but not limited to CMI certification and CM methodology (e.g. Kotter, Adkar, PROSCI)
- At least 10 years’ verifiable experience in change project management and CM tools
- Experience managing relationships with internal business customers and external providers
- Strong and verifiable track record of change delivering line with business and project objectives
About you:
You are highly experienced across all areas of change management and can apply your knowledge and expertise to all stages of the project delivery lifecycle. You confidently manage resources and interdependencies across multiple change steams, with focus on outcomes, timelines and budgets. You constructively challenge the status quo, advocating for change and motivating others through challenges. With a customer centric approach, you have a considered and collaborative approach to achieving outcomes that have a positive impact on our business and guests.
Your role will be pivotal in shaping the success of our cultural transformation and meeting our commitment to the regulator, our team members, guests and the wider community.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Discounted parking + other transport options
- Up to 30% discounts across award winning restaurants and accommodation
- Career development, training, and courses via The Star Academy – limitless career opportunities
- An organisation that values diversity, teamwork and being your best self
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
- Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
