Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.
As a Food and Beverage Attendant in our Events team, you will be entrusted with delivering outstanding customer service to every guest, ensuring that their experience begins and ends with a warm, enthusiastic, and professional touch. Our bustling Events Department hosts a wide range of events, from large-scale conventions and exhibitions to elegant galas, weddings, and special celebrations.
We pride ourselves on creating memorable moments, and with your passion for service, you will be at the heart of making every event a resounding success. The ideal candidate will be flexible, dependable, and personable, with a strong ability to connect with guests and provide exceptional service at all times.
A few of your responsibilities:
- Provide friendly and efficient food & beverage service
- Collaborating with the events team to deliver seamless service for all functions
- Communicating additional meal requirements, allergies and dietary needs to the kitchen
- Maintaining immaculate cleanliness of work areas through clean-as-you-go procedures
- Ensure Responsible Service of Alcohol (RSA) standards are maintained
What are we looking for:
- Experience working in a hospitality or customer service role (Previous events experience highly regarded)
- The ability to thrive in a fast-paced team environment
- Flexible availability, including nights, weekends and holidays
- Passion to learn and grow your career in the hospitality industry
- Current QLD Responsible Service of Alcohol (RSA) Statement of Attainment
About you:
With your keen attention to detail and outstanding customer service skills, you will work seamlessly within a large and diverse team.
Your role will be integral in shaping the success of every event at The Star, and we invite you to join us in making a meaningful difference.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Uniform laundered and ready for you daily on property
- Competitive Hourly rate, plus penalty rates for weekends and public holidays
- Up to 30% discounts across award winning restaurants and accommodation
- Discounted parking available
- An organisation that values diversity, teamwork and being your best self
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Endless career growth and opportunities to learn and develop your career
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
