Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Revenue Analyst, you will assist in the preparation of daily revenue reports to ensure our hotels & Star Residences are operating at maximum potential. Additionally, you will continue to build relationships with distribution partners to proactively identify yielding opportunities.

This is a fantastic opportunity where you will build memorable connections with both internal and external stakeholders.

A few of your responsibilities:

• Perform routine reporting on data through RevPar, market mix, occupancy, ADR, and casino theoretical value per complimentary rooms
• Daily Pricing and inventory management
• Develop forecasting and yielding models with continual refinements
• Offer specialised guidance regarding the quantities of rooms permitted in accordance with revenue management guidelines
• Support the Revenue Manager in optimising revenue management strategies
• Provide feedback on revenue management efforts through clearly defined departmental metrics

What we will be looking for:

• Extensive experience within hospitality, preferably within hotels and Strata apartments
• Knowledge of Opera and CMS with the ability to efficiently and proficiently learn other operating systems
• Excellent communication and interpersonal skills, with the ability to present complex analytical findings to cross-functional teams effectively
• A proactive approach and the capacity to excel in a fast-paced and dynamic environment
• Passion for the hospitality industry and dedication to delivering outstanding guest experiences
• Available to work a full-time Monday to Friday schedule

About you:

With your extensive knowledge of hotel operations and outstanding analytical skills, you are well poised to succeed as our Revenue Analyst.

Your role will be pivotal in shaping the success of our Hotels at The Star. Join us in making a difference!

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted parking available
• Up to 30% discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Endless career growth and opportunities to learn and develop your career
• Opportunity to work with elite professionals and assets

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.