Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Cashier working both on our main gaming floor and in our private gaming rooms, you will be responsible for greeting guests and providing high-quality services for gaming related transactions. Exceptional Customer Service is at the forefront of this role as well as the opportunity for you to put your skills and knowledge to the test and upskill in multiple areas of the Cage Operations.

This is a fantastic opportunity where you will Lead with Integrity in a highly regulated environment. 

A few of your responsibilities: 

• Handle and reconcile all forms of cash, coin, chips, vouchers, and related documentation with precision and integrity
• Facilitate the sale and redemption of Keno tickets, ensuring a smooth and enjoyable guest experience
• Manage fill Bank operations, including the secure transfer of chips to and from table games
• Stay up-to-date and actively promote our gaming rewards program and property-wide promotions to enhance guest engagement

What we are looking for:

• Previous gaming experience in high volume money handling or banking experienced highly regarded
• Outstanding customer service and communication skills
• Attention to detail & high level of concentration
• Flexible availability to work across a 24 hour/7-day roster that will include nights, weekends and public holidays following training
• Eligible to obtain a Casino Employee license (which includes thorough background checks)

About you: 

As a seasoned expert in customer service, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Cashier Services department at The Star. Join us in making a difference.

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Competitive Hourly rate, plus penalty rates for weekends and public holidays
• Discounted parking available
• Up to 30% discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.