Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Property Operations Manager, you will effectively lead and co-ordinate all maintenance works across the property operations team. This position blends strategic oversight with practical leadership to ensure the property runs smoothly and remains safe.

This is a fantastic opportunity where you will showcase your leadership and management experience within Property Operations at The Star Gold Coast.

A few of your responsibilities: 

• Oversee and coordinate preventative maintenance activities
• Monitor compliance requirements and ensure timely delivery of certifications and maintenance documentation
• Conduct comprehensive review and analysis of contracts, service level agreements, financial cost allocations, and building management statements
• Evaluate, develop, and execute strategic policies and procedures to optimise operational efficiency
• Facilitate and conduct monthly contractor meetings

What we are looking for:

• Tertiary qualifications in engineering and/or facilities management
• Previous experience in facilities management in a large complex building (highly regarded)
• Strong administrative and organisation skills within Property Services
• Great interpersonal, verbal, and written communication skills
• Ability to communicate and implement all statutory processes
• Currently hold or ability to obtain a Casino Key Employee (KE) license, which includes thorough background checks

About you: 

With your exceptional attention to detail and trades management background, you will take pride in ensuring an unforgettable experience for our guests. Your ability to work collaboratively with a large and diverse team will set our Property Operations team up for success.

Your role will be pivotal in shaping the success of our team within Property Operations at The Star. Join us in making a difference.  

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted parking available
• Up to 30% discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Opportunity to work with elite professionals and assets

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.