Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Workforce Scheduler, you'll be responsible for coordinating staff schedules to balance business needs with employee wellbeing. Working closely with our operational teams, you'll ensure we have the right people in the right place at the right time, contributing to exceptional guest experiences across our Gold Coast property.

This is a fantastic opportunity for team members to bring their operational knowledge into an administration role supporting the wider business.

Please note this role is initially a 13-month maximum-term contract opportunity.

A few of your responsibilities: 

• Adjust rosters daily to meet staffing needs while ensuring compliance with agreements, policies, and budget
• Source overtime coverage based on operational demand
• Action all inbox and message requests daily
• Prepare accurate time files for payroll processing
• Deliver high-quality service on rostering, payroll, and policy queries

What we are looking for:

• Strong attention to detail and excellent organisational skills
• Proficiency with Microsoft Suite
• Ability to work under pressure and adapt to changing priorities
• Excellent communication skills and collaborative approach
• Availability to work a 7-day rotating roster between 7am and 8pm

About you: 

With your exceptional attention to detail and administrative experience, you will take pride in ensuring an unforgettable experience for our guests.

Your role will be pivotal in shaping the success of operations at The Star. Join us in making a difference.

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted parking available
• Up to 30% discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Supportive leadership team 
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+ 
• Opportunity to work with elite professionals and assets

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.