The Investigations Officer, reporting to the Investigations Manager, will support the effective delivery of investigations at The Star Sydney by providing administrative support, coordinating regulatory reporting, and assisting with operational activities.

This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for our Investigations team.  

A few of your responsibilities

• Support internal and external investigations by coordinating documentation, records, and operational requirements as directed
• Conduct end to end investigations into serious misconduct by employees and/or patrons, inclusive of interviewing and report writing
• Prepare and submit daily and periodic regulatory reports to NSW regulators and law enforcement, ensuring accuracy and timeliness
• Maintain and manage regulatory, law enforcement and other external stakeholder engagement
• Maintain complete, current, and audit-ready investigation files within approved case management systems
• Prepare agendas, documentation, and correspondence for Reportability Committee and governance meetings
• Track investigation actions, deadlines, and regulator requests, escalating risks or delays as needed
• Assist with responses to regulatory notices (including Section 21 Notices) and ad hoc enquiries
• Support employee probity checks and related investigation administration
• Maintain strict confidentiality and integrity when handling sensitive information

What we will be looking for

• Qualified Investigator with minimum Certificate IV in Govt Investigations
• Extensive law enforcement or similar experience
• Casino/gaming exposure desirable
• Strong understanding of statutory and reporting requirements
• Excellent written and verbal communication skills

About you

You are an experienced investigations professional with a strong background in law enforcement or other significant investigations background and a thorough understanding of regulatory environments. You bring a high level of integrity, attention to detail, and accountability, with the ability to manage sensitive matters with discretion.

You’re confident working in a fast-paced, compliance-driven environment, with strong communication skills and the ability to engage effectively with internal stakeholders, regulators, and external parties.

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted parking + other transport options
• Up to 30% discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all. 

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.