GROUP SALES MANAGER – HOSPITALITY STRATEGY & COMMERCIAL
The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.
This is a fantastic opportunity where you will be driving room revenue, maximising occupancy and yielding opportunities generated from the hospitality business across all three of our sites in Sydney, Gold Coast and Brisbane.
A few of your responsibilities:
- Develop a pipeline of offers to drive sales for hotel/business events
- Provide leadership with a focus on Business Events and Hotel sales to increase revenue based on reaching and exceeding budgeted targets.
- Provide strategic direction and a business plan outlining core objective for allocated markets and develop a sales action plan to ensure KPI’ s are achieved.
- Handle all queries and complaints with diplomacy and tact and refer all problems together with regular and informative feedback to the Head of Commercial Hospitality
- Provide direction and support to the Group Sales Executive and Co-ordinators for an integrated system of employee relations and performances, while ensuring organisational objectives are prevalent in any new initiatives.
What we are looking for:
- Extensive experience in Business Development in all hotel and business events market segments
- The ability to effectively work in a fast-paced environment, meet deadlines, and successfully prioritise work
- Excellent communication skills, with the ability to engage with stakeholders at all levels.
- Ability to think strategically and align initiatives with organisational goals
- Ability to work collaboratively and effectively within a team environment
About you:
You are a proficient sales professional who will offer guidance and direction to attain business objectives, with a focus on guest service, team growth, organisational efficiency, and financial success.
Your role will be pivotal in shaping the success of the hospitality and commercial sales strategy at The Star. Join us in making a difference.
What can we offer you:
- Complimentary meal on site every day, including hot meals, sandwich bar and more
- Discounted parking available in the city
- Flexible working arrangements
- 30% Discounts across award winning restaurants and accommodation
- Lifestyle discounts including gym memberships and dry-cleaning services
- Career development, training, and courses via The Star Academy – limitless career opportunities
- An organisation that values diversity, teamwork and being your best self
- Endless career growth and opportunities to learn and develop your career
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.
Our purpose it to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
