Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As the Senior Manager Security Development and Capability – Emergency Management, you will play a key role in the development of emergency planning and response, to ensure the safety of staff and guests.

This is a fantastic opportunity where you will showcase your emergency leadership expertise throughout our property at The Star Gold Coast.

A few of your responsibilities:

• Effectively communicate the learning strategy and development opportunities that support the Star Entertainment Group Leadership Capabilities, Star Qualities and our Vision to develop a career pipeline within Asset Protection specialising in emergency management
• Maintain accountability of compliance and emergency management requirements and the internal department process in responding to an incident and/or emergency  
• Development strategies to maximise emergency response capabilities and optimise efficiency and effectiveness of operations.

What are we looking for:

• Minimum of 8 years’ experience in a senior security and/or emergency / fire leadership role
• Demonstrated ability developing and maintaining fire and emergency management training and operations, including fire panel operation, ewis systems and fire graphics systems
• Understanding of casino rules and regulations (desirable), relevant statutory and reporting requirements as well as excellent verbal and written communication skills
• Demonstrated experience in the development and leadership of emergency tabletop exercises, agency response and the cohesive response to incidents and emergencies

About you:

With your exceptional attention to detail and leadership skills, you will take pride in ensuring a professional for our team members. Your ability to work collaboratively with a large and diverse team will set our Safety & Security team up for success.

Your role will be pivotal in shaping the success of our Safety & Security team at The Star. Join us in making a difference.  

What we can offer you:

• A permanent Full-Time role
• Up to 30% staff discounts across our award-winning venues at all 3 of our world-class properties
• Free meal on shift with a new menu every day
• Discounted parking available
• Lifestyle and wellbeing discounts
• Career development, training, and courses via The Star Academy
• Generous Paid Leave for primary and secondary carers
• Excellent growth opportunities both personally and professionally
• Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.