The Star Brisbane is looking for a Housekeeping Services Supervisor to join the Housekeeping Leadership Team!

The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.  

The Housekeeping Services Supervisor reports directly to the Assistant Housekeeping Manager and is accountable for overseeing the day-to-day cleaning operations within the Hotel and ensuring guests’ privacy and security at all times.

A few of your responsibilities:

• Ensure tasks are allocated correctly and fairly during the room allocation process.
• Conduct morning briefing in absence of the Assistant Manager
• Ensure all relevant information is shared with all Team Members - VIPs, Cots, Rollaway beds.
• Update daily records and enter data sheets accurately.
• Support the team during peak periods and inspect guestrooms as directed by housekeeping leader
• Identify training needs for the department.
• Perform room spot checks and ensure all room are checked to hotel standards.
• Co-ordinate and supervise turndown service requirements

What we are looking for:

• Minimum of 1 year previous experience in a similar position is desirable
• Previous experience in a 5 Star Property
• Supervisory experienced in the Hospitality Industry
• High level of communication and organizational skills
• Property Management System: Opera experience desirable
• High level of computer literacy

What can we offer you:

• Complimentary meal on site every day, including hot meals, sandwich bar and more
• Discounted parking available in the city
• Up to 30% Discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities
• An organisation that values diversity, teamwork and being your best self
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Paid training, ongoing career development opportunities

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. 

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATINUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.    

It’s your time to SHINE! 

Click on the link below to make your next career move with The Star.