Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.  

As a HR Business Partner, reporting to the General Manager People Operations, you will collaborate closely with The Star Gold Coast’s operational leaders and align them to the wider people strategy, as well as lead the Employee Relations function for the property.  

This is a fantastic opportunity to be involved in an exciting transformation of our business, reshaping how we operate between centralised and decentralised models. In this hands on role, you will have one direct report, and play a pivotal role in performance management and all aspects of the employee lifecycle, ensuring regulatory and governance requirements are met. You will also collaborate closely with the broader People Operations team to drive impactful change.  

A few of your responsibilities 

• Conduct regular meetings with leaders to offer advice and support all people requirements 
• Oversee and manage Employee Relations support to the property, providing guidance on Employee Relations matters, policies and complex people matters
• Partnering with stakeholders to understand business needs, supporting organisational change and driving key People initiatives
• Coach, develop, and empower leaders, educating them on ways of working and with various tools and aides
• Manage and support on various projects and change management

What we will be looking for

• Proven experience in a similar HR Business Partner role in a dynamic and fast-paced environment 
• Solid knowledge of Employee Relations including current workplace legislations, industrial instruments (Enterprise Agreements an advantage) and relevant regulations 
• Tertiary qualification in Human Resources, Psychology or Organisational Development 
• Strong relationship-building, coaching, influencing, and communication skills 
• A proactive partnering approach, driven by a self-starter mindset and a positive, can-do attitude

About you 

A seasoned professional, you are a natural collaborator and communicator, who is curious and able to explain complex business requirements and strategy. You thrive working in highly regulated work environment and can successfully juggle multiple tasks and responsibilities.  Your role will be pivotal in influencing outcomes and improving our employee experience, driving change and building leadership capability.  

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Up to 30% discounts across award winning restaurants and accommodation
• Discounted parking available
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Supportive leadership team  
• Paid Parental leave from Day 1, Secondary Carer’s leave also on offer 
• Mental Health and Wellbeing services 
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Endless career growth and opportunities to learn and develop your career

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATINUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.