Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Property Operations Supervisor, you will coordinate the team on shift, ensuring adherence to stringent safety standards, maintaining open communication with stakeholders, and driving operational excellence to achieve efficient completion of all required maintenance works. 

This is a fantastic opportunity where you will showcase your leadership expertise throughout at The Star Gold. 

A few of your responsibilities: 

• Coordinate resource requirements during each shift to ensure business demands are met
• Monitor the productivity of the Facilities team members through revision of Maximo reports
• Support the Property Operations Manager in the development and implementation of business plans across The Star Gold Coast
• Set specific performance objectives for direct reports, supervising task completion and impact on service flow

What are we looking for: 

• Trade qualifications in Building or Maintenance (highly regarded) 
• Experience in a facilities leadership role, ideally in a fast-paced environment 
• Exceptional organisational and time management skills, with the ability to multitask and prioritise effectively 
• Strong interpersonal and communication skills, enabling you to liaise effectively with various stakeholders 
• Working knowledge of computer systems including Microsoft Word & Excel
• Previous experience within a hospitality/hotel environment (highly regarded but not essential)
• Availability to work a Monday to Friday roster

About you: 

With your leadership skills and Property Operations experience, you will take pride in ensuring an organised and professional environment for our team. Your ability to work collaboratively with a large and diverse team will set our Property Operations team up for success. 

Your role will be pivotal in shaping the success of our Property Operations team at The Star. Join us in making a difference.  

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted parking available
• Up to 30% discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Supportive leadership team 
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Endless career growth and opportunities to learn and develop your career

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.