The Star Entertainment Group is seeking a General Manager, Learning & Development Manager to join our vibrant and fast-paced People and Performance team. This team is part of the transformation underway at The Star to provide great experiences for our guests in a safe, responsible and ethical way.

This is a central leadership role in the People and Performance department, responsible for enterprise-wide leadership and capability development. Reporting into the CPO, this role offers an extraordinary opportunity, working across the Group on key enterprise-wide initiatives.

About The Star:

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations, and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices. 

Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.

About the Role:

As the GM L&D, you will lead learning and development strategy for the group with a strong emphasis on compliance with the Australian Casino Control Acts and associated regulations. This will require a seasoned leader with an in-depth knowledge of adult learning principles, regulatory requirements, and contemporary leadership development initiatives.

A few of your responsibilities:

• The General Manager L&D will engage with key stakeholders and leaders across all departments to identify learning needs and will be responsible for the design, development, and roll-out of key learning initiatives.
• You will be pivotal in keystone projects to redesign mandatory and core Learning modules, including covering a range of compliance topics.
• The role will include external vendor management as you support the L&D elements of The Star’s remediation plan.
• You will be expected to build and lead a high-performing training and development team capable of navigating the complexities of a diverse organisation in a regulated casino industry and operating within the training governance framework.

What we are looking for: 

• You will need to demonstrate acute L&D acumen, strategic planning, excellent written and verbal communication skills, coupled with superior influencing strategies across multiple stakeholder streams.  
• Proven track record of designing and implementing compliant training initiatives within an effective training governance framework.
• Strong stakeholder engagement and influencing skills.
• Exceptional leadership and team management within a high governance listed environment.
• Demonstrated success working in a cross-functional team environment

About you: 

You are an experienced leader with the appropriate tertiary qualifications and are highly motivated and driven. You will have demonstrated the personal leadership to shape the ongoing success of a business.

What we can offer you:  

• Flexible working arrangements  
• Free hot meals onsite in our staff cafe
• Up to 30% discounts across award winning restaurants and accommodation  
• An organisation that values diversity, teamwork and being your best self  
• Supportive leadership team

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. 

Our culture 

Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.  

Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care. 

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE! 

Click on the link below to make your next career move with The Star.