Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As our Sales Manager, you will be the driving force behind the growth and success of hotels and hospitality offerings at The Star Gold Coast. In this role, you will continue to develop and execute strategic sales initiatives that maximise revenue while fostering long-lasting relationships with corporate clients, travel partners, and leisure guests.

This is a fantastic opportunity where you will build memorable connections with clients as well as our teams at The Star.

A few of your responsibilities: 

• Develop and implement strategic plans to achieve sales targets and deliver profitable revenue
• Maintain and develop an ongoing business pipeline and key account management plan
• Analyse market trends and competitor activity to identify markets and new business leads
• Participate in promotional, marketing, and partnership opportunities
• Work with other departments to create exceptional guest experiences and build high repeat business

What we are looking for:

• Proven business development skills coupled with a strong hospitality industry network
• Effective influencing, negotiating, and operational decision-making abilities
• Exceptional interpersonal and communication skills, with the ability to build positive relationships with clients and stakeholders
• Extensive experience in sales, event planning, marketing, and networking in the hospitality or gaming industries (experience within the international market highly regarded)

About you: 

With your proven track record in sales, exceptional communication and negotiation skills coupled with a deep understanding of the hospitality industry, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our hospitality offerings at The Star. Join us in making a difference.

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Flexible working arrangements
• Discounted parking available
• Up to 30% discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Supportive leadership team 
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.