The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices. 

Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.  

As a Head of External Relations reporting to the General Manager of Public Affairs, you will be responsible for assisting with the delivery of The Star Entertainment Group’s External Affairs strategy. Critical to this delivery is ensuring an effective framework exists for delivering consistent professional communication to external and internal stakeholders, and community partnerships.

A few of your responsibilities:

• Provide advice to the Chief of Staff, General Manager of Public Affairs and senior Star Entertainment Group Executives regarding potential opportunities and the mitigation of potential risks within the external stakeholder domain
• Proactively support the Chief of Staff, the General Manager of Public Affairs and senior Star Entertainment Group Executives in their interactions with key external stakeholders
• Proactively manage external stakeholder queries and ensure communication strategies are prepared and key internal and external stakeholders engaged
• Manage the Group’s community relations and partnerships portfolio that enhances the objectives of The Star and provides positive media and engagement
• Provide appropriate submissions and correspondence to government or industry on a range of issues when required

What we are looking for:

• Minimum of six to eight years’ experience in a senior corporate affairs, government role or equivalent.
• Excellent written and verbal communication skills are essential
• Strong verbal and interpersonal skills and communication ability to negotiate outcomes for the business
• Strong network of contacts in government, industry, corporate and media
• Tertiary qualifications in media, public relations, public policy or related discipline
• Computer literacy in Microsoft products

Possessing a high degree of confidence and exceptional relationship-building skills, you are adept at cultivating and leveraging strategic relationships across the private and public sectors. Your expertise extends to proactive incident management, ensuring organisational resilience and continuity. This combination of competencies enables you to navigate complex scenarios with ease, fostering collaborative success and achieving superior outcomes in a professional setting.

Your role will be pivotal in the success of the Office of the CEO and the business. Join us in making a difference.

What can we offer you:

• Complimentary meal on site every day, including hot meals, sandwich bar and more
• Current role has onsite parking at Treasury
• Flexible working arrangements
• Up to 30% discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships and dry-cleaning services
• Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
• Mental Health and Wellbeing services

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.  

Our purpose it to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care. 

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.   

It’s your time to SHINE! 

Click on the link below to make your next career move with The Star.