Find your next career with The Star

Head of Communications Planning

Apply now Job no: 521198
Work type: Permanent Full-Time
Location: Sydney, Gold Coast, Queensland, Brisbane
Categories: Marketing / PR

About us

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation and entertainment options.

What we are looking for

We have an excellent opportunity for a Head of Communications Planning who will work closely with Business Lead, Creative Director, Digital Lead, PR and media agency to ensure a comms idea is accurately integrated across the channels that best meet The Star brand. You will play a pivotal role in our Communications strategy and be responsible for all plans for marketing and brand campaigns

Key responsibilities in the role are but not limited to:

  • Lead day-to-day comms planning for all marketing/brand campaigns
  • Hands on approach to comms strategic, comms planning and channel planning
  • Partner closely with the Marketing Teams and In-House Creative and external agencies
  • Lead to ensure our creative ideas make most effective use of an integrated mix of owned, earned and paid channels, and are deployed via innovative, targeted media and technology
  • Work with The Star owned channel teams to ensure the communication idea is adopted and executed seamlessly throughout social, PR, and .com properties
  • Partner closely with media agency partners to ensure that The Star ideas are deployed through the proper mix of paid/owned/earned channels
  • Partner with Brand Manager and UX Designer to develop consumer journeys campaigns
  • Determine communications tasks for each campaign and write/review task briefs that guide messaging and execution tailored for each channel
  • Set PR objectives, goals and priorities by working with the business on the recommendation of strategic communications plans
  • Create measurable campaign KPI’s, helping to enhance creative effectiveness and improve The Star’s level of innovative ideas
  • Read and analyse campaign metrics and leverage insights from data to improve comms effectiveness
  • Understand consumer behaviours within media, and a working knowledge of media relevant to The Star’s business including TV, digital, social, experiential, print, OOH, and search
  • Showcase an understanding of digital, social and emerging platforms and technologies

To be successful in this role you will have:

  • Tertiary qualification in Marketing or Communications
  • Understanding of strategy experience in an advertising, PR, digital and/or media agency
  • 6-10 years proven experience in a comms planning, media planning, digital strategy, or a social planning role; expertise in developing digital, social and experiential marketing plans
  • A strategic approach with a creative heart and an analytical mind
  • Superior professionalism with key partners and internal team
  • Experience in an advertising, digital and/or media agency
  • Experience analysing campaign performance and an understanding of the role analytics plays in selling and measuring ideas

Our benefits

  • Discounts across award winning restaurants and accommodation
  • Lifestyle discounts including gym memberships and laundry services
  • FREE buffet meal with a new menu everyday
  • Discounted staff parking every day including weekends and late nights
  • Career development, training and courses via The Star Academy

Our culture

At The Star we’re committed to creating a diverse, equitable and inclusive workplace which we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQ+ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to the find balance between work and life that’s right for them and their unique wellbeing needs.

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised with a Silver Award 2021 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Daylight Time

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