Find your next career with The Star

Gaming Area Manager

Apply now Job no: 523903
Work type: Permanent Full Time
Location: Brisbane
Categories: Table Games/Dealers, Management

Internal Opportunity!!

About us

We encourage our team members to harness their natural strengths and interests and explore diverse roles via a multitude of career paths.

About the role

In the dynamic Gaming Area Manager role, you will manage the efficient running of the Table Games and Electronic Gaming areas. You will effectively prioritise requirements to ensure the demands of the business and our team members are met, enabling consistent delivery of exceptional guest service. Additionally, as part of the Gaming Leadership team, you will be responsible for the management, training and motivation of over 400 Gaming team members. 

It is also important to note, that successful applicants on occasion as required by the business, will act up into the Gaming Operations Manager role in a higher duties capacity, providing an opportunity for greater exposure to our business and associated professional development.

Key responsibilities will include:

  • Working closely with the Gaming Operations Managers and responsibility for ensuring the efficient daily operations of the Gaming floors in accordance with all rules and regulations as approved by OLGR and maintain company standards and superior customer service
  • Supporting the Gaming Operations Managers in the management and organisation of Gaming, including the Main Gaming Floor and Premium Gaming Rooms to ensure optimum operation and achievement of business plan outcomes

Please note, this is an internal career opportunity and is only open to current team members.

About you

  • Demonstrated leadership skills, including the ability to inspire, influence and lead to deliver exceptional guest service with the ability to build internal and external business relationships
  • Commitment to process improvement and the capability to manage and drive change
  • High level of technical skill and knowledge of casino rules and regulations is essential
  • Exceptional performance history, including a strong attendance record
  • Live and uphold The Star Values and Star Qualities through role modelling behaviours and actions
  • Possess the ability to identify and understand issues, problems and opportunities as well as make informed business decisions or develop appropriate action plans
  • Exceptional verbal and written communication skills, with the ability to effectively convey information and ideas to a variety of audiences
  • Professional conflict resolution skills
  • High level of personal organisation and administrative skills
  • Strong focus on attention to detail
  • Flexibility to work across a rotating roster
  • Either have or be eligible for a KE licence

About our culture

At The Star we’re committed to creating a diverse, equitable and inclusive workplace which we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTIQ+ people, Australia’s First Nations Peoples, and people with disabilities. We offer a range of flexible working options for team members to find the balance between work and life that’s right for them and their unique wellbeing needs. 

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised with a Silver Award 2021 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.  

If you've got the drive to influence change, grow with our business and inspire your team to achieve greater things, click on the link below and apply today!

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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