General Manager Transformation – Transformation Office
The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.
As our General Manager Transformation reporting to the Group Chief Operating Officer and will establish and lead our Transformation Office in changing and uplifting the culture, risk management and regulatory compliance systems, and operating processes. Through defining success metrics, they will evaluate change and engagement, ensuring our action articulates a clear and compelling vision of our future.
This is a fantastic opportunity where you will keep pace with the rapidly evolving regulatory landscape and changing community expectations, while supporting The Star’s Corporate Strategy and Remediation Plan.
A few of your responsibilities:
- Implement recommendations from external reviews to deliver effective program, change and project management of the Star’s remediation plans
- Develop and deliver the roadmap for the transformation and change, adapting and applying flexibility as required by business priorities
- Ensure all aspects of the transformation, change and engagement process, projects, and working groups are appropriately resourced both within the Transformation Team and the broader business
- Be responsible for leading the creation and delivery of the transformation, change, communication and engagement plans for the business
- Effectively guide various programs and teams through the proposed transformation, change and engagement approach, interpreting impacts, benefits, risks and challenges, creating solutions to mitigate resistance
- Own internal and external stakeholder management (with input from the Group COO)
What we are looking for:
- Tertiary qualifications in project management, business or relevant qualification
- Experience at a senior executive level, within a large, complex, regulated organisation
- Cultural or People transformation leadership experience is essential
- Understanding of relevant risk, regulatory and compliance obligations
- Ability to apply sound analysis to evidence-based business cases and financial data to inform and adapt resourcing and timelines
- Excellent verbal and written communication skills
About you:
You are a program and project management professional, with demonstrated ability in leading and inspiring diverse teams through robust frameworks and governance to exceed identified goals and milestones. Leveraging your well-developed skillset, you confidently collaborate within a matrix structure to transform behaviours, systems and processes to achieve the cross function change required to achieve future state
Your role will be pivotal in shaping the success of our group wide cultural transformation and remediation plan.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Discounted parking + other transport options (dependent on property)
- Up to 30% discounts across award winning restaurants and accommodation
- An organisation that values diversity, teamwork and being your best self
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
- Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.
Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
