General Manager People Operations – The Star Brisbane
Are you our next rising star?
Join our team as the General Manager People Operations at The Star Brisbane.
The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.
This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.
The General Manager People Operations role reports directly to the Chief Executive Officer for The Star Brisbane to support the effective implementation of the People Plan, and to achieve our core business objectives.
This is a fantastic opportunity where you can influence key people and business-related decisions and play a strategic role in continually improving the employee experience for our team members.
A few of your responsibilities:
- Oversee the property-based People team, collaborating to deliver a consistent, efficient and proactive strategic people agenda.
- Lead, develop and coach the People Operations team to deliver optimum services to their partnered business leaders.
- Coach, develop and empower senior stakeholders to perform as leaders, and deliver on the People operating model.
- Ensure effective business partnering to facilitate a strong understanding of business needs, enabling the provision of strategic people advice, collaboration and consistency inclusive of:
- The delivery of the property-based Talent Acquisition needs, attracting and selecting, emerging talent;
- Support the development and execution of the Property learning and development needs;
- The provision of ER support, and advisory.
- Provide People insights to both the group functions, and the other Property People teams to enable/support strategic goals to be delivered in alignment for the group wide initiatives or needs.
What we will be looking for:
- Relevant tertiary qualifications and a minimum of 10 years work experience in a human resource related role (with 5 years at a senior level).
- Strong relationship, coaching, influencing and communication skills.
- Experience in employee relations with sound knowledge of employment law and enterprise bargaining negotiations.
- Knowledge of the Australian Employment Law landscape, or the ability to come up to speed quickly.
- Regulatory experience, including in remediation contexts.
- Experience in the casino and/or other highly regulated sectors as well as hospitality or other customer focused environments.
About you:
You will drive strategic people initiatives that align with our business objectives.
You will inspire the People Operations team to influence and guide leaders to improve the experiences of employees working at The Star.
You will have a strong belief in our Purpose, Values and Principles and bring a commitment to champion the required behaviours and mindsets to build on our risk-aware culture. You will be passionate about shaping our culture and driving people strategies that enhance the performance, profitability and business objectives, whilst also mitigating risks.
You will demonstrate exceptional leadership skills, strategic thinking abilities, and have a comprehensive understanding of employment laws and regulations. You will be an advocate for inclusive workplace culture that promotes diversity and employee engagement.
What can we offer you
- Complimentary buffet meal on every shift
- Discounted parking available in the city
- Up to 30% Discounts across award winning restaurants and accommodation
- An organisation that values diversity, teamwork and being your best self
- Supportive leadership team
- Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us
The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It is an exciting time for The Star Entertainment Group as we get ready to start our journey to The Star Brisbane.
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