Are you our next rising star?
At The Star Entertainment Group, our purpose is simple: to be Australia’s entertainment destination of choice. With The Star Brisbane at the heart of the new Queen’s Wharf Brisbane precinct, we’re transforming how people play, shop, and socialize in the river city. Offering world-class hotels, dining, luxury retail, gaming, and a state-of-the-art Event Centre, we’re delivering a new era of hospitality in Brisbane.
As the Event Logistics Captain, you will report directly to the Event Logistics Manager and be responsible for supervising, guiding, and assisting the Events Logistics team. In this role, you will proactively manage the event floor staff across Logistics and liaise closely with our guests and clients to ensure you deliver a perfect event flow on the day. The Event Logistics Captain will work to accommodate a range of events such as conventions, exhibitions, functions, galas, and weddings.
A few of your responsibilities:
• Supervise, guide and assist Logistics team with on-the-job training and development.
• Proactively oversee and manage the Event Floor service flow and maintain performance standards, from bumping in/out, unloading trucks and motoring High-Risk activities, staff, and contractors to comply with QLD Government & WHS requirements.
• Follow instructions given by the Floor Manager daily for smooth business operations.
• Continuously monitor the work of team members during shifts.
What we're looking for:
• Strong knowledge and experience within a high-volume events space, convention centre, sporting event precinct or warehouse where you have worked on a variety of events open to the corporate client or public each day.
• Proven ability to lead a team, build productive working relationships and ensure tasks are completed accurately and safely.
• Exceptional verbal and written communication skills.
• Ideally, you hold Forklift Licence or have a willingness to obtain one.
• A 'Responsible Service of Alcohol' accreditation is also preferred.
• Someone who is available to work the hours when events happen - this usually includes one weekend day per week.
About you:
We are actively on the hunt for energetic and dynamic Event Logistics Captain with previous experience in managing large teams in Event Logistics Environments. This is an exciting opportunity where you can put your skills to the test to and build productive relationships with our clients. You will have exceptional communications skills and be able to problem solve in challenging situations. You will have a flair for the Brisbane events scene and be passionate in building memorable connections with our guests and clients.
Your role will be pivotal in shaping the success of our events and hospitality operations at The Star Brisbane. Join us in making a difference.
What can we offer you:
• Competitive Hourly base rate of $27.98/ hour, plus penalty rates for weekends (25% extra Saturdays, 75% extra on Sundays and even more on public holidays). This equates to an annualised salary of around $60,000 per year plus super plus overtime.
• 5-weeks paid annual leave and 10-days personal leave.
• Complimentary buffet meal on every shift
• Uniform laundered and ready for you daily on property
• $8/day parking available nearby in the city.
• 30% Discounts across award-winning restaurants and accommodation.
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Extraordinary growth opportunities personally and professionally
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us:
The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.
Our culture:
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It is an exciting time for The Star Entertainment Group as we get ready to start our journey to The Star Brisbane.
Become our next Shining Star! Make your next move by clicking apply today.
