Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.
As a Car Park Attendant you will provide exceptional service to our valued members and guests, while maintaining a watchful eye on our carpark surveillance system. Your key focus will be to deliver a safe and efficient carpark experience to all guests who visit our property.
This is a fantastic opportunity where you will build memorable connections as one of the first and last interactions our guests will experience.
A few of your responsibilities:
- Manage the Car Park Desk ensuring exceptional customer service with a warm and welcoming demeanour
- Process payments and validate parking tickets for members, guests and team members
- Monitor car park capacity, ensuring parking regulations are adhered to
- Replenishment and maintenance of ticket terminals
- Maintaining a safe and orderly carpark environment
What are we looking for:
- Excellent communication and interpersonal skills
- Computer literacy in Microsoft Excel and Word
- A friendly, approachable, and professional attitude
- Ability to work well under pressure and in a fast-paced environment
- Flexibility to work rotating shifts, including weekends, nights and holidays
About you:
To excel in this role, you must possess a genuine passion for delivering outstanding customer service and a commitment to upholding the highest standards of professionalism.
Your role will be pivotal in shaping the success of our guests experience at The Star. Join us in making a difference.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Uniform laundered and ready for you daily on property
- Discounted parking available
- Five weeks of paid Annual Leave for team members who meet the definition of shift worker
- Up to 30% discounts across award winning restaurants and accommodation
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
- Industry Award hourly rates, penalty rates for working nights, weekends, and public holidays
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
