Manager Breach Reporting – Risk & Compliance

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices. 

Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.  

Purpose

As the Manager Breach Reporting, you will report to the Head of Breaches & Whistleblower Governance and will oversee key regulatory breach reporting and governance responsibilities. In this manager level role, you will ensure high-quality compliance programs, particularly in breach reporting, positioning The Star Entertainment Group as a socially responsible corporate entity. This role involves regulatory breach management, assessing potential breaches with direct communication with internal and external stakeholders, and maintaining consistent engagement with regulators.

Key Responsibilities

• Lead the breach reporting processes in Queensland and manage the Conflict of Interest (COI) portfolio across the group
• Chair the Breach Assessment Committees in Queensland, providing critical analysis and decision-making on regulatory breaches, and making recommendations on remedial actions
• Review and manage corrective actions, track breaches to closure, and prepare comprehensive reporting insights for senior committees and executive stakeholders
• Review, assess, and triage new COI declarations, developing a deep understanding of the nature of each COI; collaborating with the business to create appropriate management plans or action as needed
• Maintain ongoing communication with regulators and manage internal and external stakeholder engagement

What We Are Looking For

• At least 5+ years of managerial experience in a compliance role within a regulated environment, with a focus on breach reporting, governance, or a related function
• Demonstrated experience in statutory interpretation and the ability to critically analyse information, assess, and make sound decisions based in law, regulatory expectations and established precedents
• Experience with regulatory compliance in financial services or similar sectors with exposure to ASIC-style breach reporting
• Excellent critical analysis skills and familiarity with managing conflicts of interest
• Strong investigative skills, ideally from a background in compliance advisory, regulatory, or a similar function in a highly regulated environment
• Proven experience in building and maintaining effective relationships with both internal and external stakeholders

About You

You are proactive and skilled in compliance, with a knack for investigating, identifying improvements, and challenging the status quo. You bring a curious mind and a strong analytical ability, confidently navigating regulatory challenges and fostering a culture of integrity and continuous improvement. Your proactive approach to developing policies and refining incident response processes demonstrate your commitment to continuous improvement. You thrive in high pressure situations, delivering effective solutions that safeguard organisational integrity. 

Your role will be pivotal in shaping the success of our Risk & Compliance team by upholding regulatory requirement and adherence to governances

What we can offer you: 

• Complimentary meal on site every day including hot meals, sandwich bar and more 
• Flexible working arrangements 
• Up to 30% discounts across award winning restaurants and accommodation 
• An organisation that values diversity, teamwork and being your best self 
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services 
• Extraordinary growth opportunities personally and professionally 
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+ 

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. 

Our culture 

Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.  

Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care. 

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace. 

Is your time to SHINE! 

Click on the link below to make your next career move with The Star.