The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.
As our Senior Applications Analyst, reporting to the Application Performance Manager, you will Ensure stability, availability, reliability and usability of production systems, platforms and applications through the fast resolution of incidents & problems and improvements in performance and end user knowledge.
This is a fantastic opportunity where you will Perform technical application work including application programming and maintaining application software.
A few of your responsibilities:
- Work with Operations and Infrastructure teams to determine and resolve problems at the second/third level.
- Manage the escalation and involvement from vendors for incidents, problems and changes relating to supported systems, platforms and applications
- Work with Operations and Infrastructure teams to ensure management of all applications installations, maintenance and problems.
- Meet with user groups to gather and analyse end user requirements.
- Analyse workflow to create process maps and isolate areas of potential improvement.
What we are looking for:
- At least 3 - 5 years of experience in IT, or relevant business environment, coupled with relevant tertiary qualifications
- Proven ability to operate in a complex, fast paced, multi-level Information Technology environment
- Working knowledge of Product Development, Process Development and Improvement or Operations management is highly desirable
- Ability to converse with both end-users and IT employees at all levels of the organisation.
- Good understanding of all aspects of the systems/software development lifecycle.
About you:
You are a highly adaptable professional with a proven ability to swiftly learn and work across new technologies and platforms. You thrive in both autonomous and team environments, consistently demonstrating initiative, strong problem-solving skills, and a collaborative spirit. Your versatility and dedication ensure you contribute effectively to diverse projects and dynamic work settings.
Your role will be pivotal in driving impactful outcomes and shaping future solutions.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more.
- Flexible working arrangements
- Up to 30% discounts across award winning restaurants and accommodation
- An organisation that values diversity, teamwork and being your best self.
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Extraordinary growth opportunities personally and professionally
- Opportunity to work with elite professionals and assets
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture:
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.
Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
