The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations, and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices. 

Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.  

As our Customer Screening Senior Analyst reporting to the Customer Screening Manager you will be responsible for effectively collating, analysing and evaluating complex information.

A few of your responsibilities:

• As part of the screening process, effectively collate, analyse and evaluate complex information from a range of sources including commercial and open-source databases.
• Identify and classify potential AML/CTF related risk.
• Accurately update TrackVia and CMS, with concise summaries of screening findings. Compile in depth diligence reports as required.
• Work in an efficient manner to complete all work tasks accurately and within the allotted timeframe, support and mentor junior team members and contribute to a culture of accountability, collaboration and respect.
• Conduct complex due diligence in accordance with both the AML/CTF Program and the mandatory Customer Screening Standing Operating Procedures.
• Apply sound judgement, expertise and knowledge to make independent decisions and escalate red flags where necessary.

What we are looking for:

• At least 5 years’ experience working in a customer screening, due diligence, intelligence, investigative or compliance related environment; and/or
• Tertiary studies in a subject which requires a high level of critical analysis and independent research is desirable, e.g. Law, Criminology, Economics, Accounting.
• Management experience, leading small teams.
• Possess industry relevant Membership Associations and globally recognised Accreditations.
• Excellent verbal/written communication skills. Proficient in Chinese characters/text will be favourably viewed.
• High level research, analytical critical thinking skills and the proven ability to work independently with minimum supervision.
• Comprehensive understanding of relevant statutory compliance and reporting requirements.
• Experience working in a casino and/or gaming environment would be an advantage but not essential.
• Strong Microsoft Office skills and proficient in using analytical software and database record management systems.

About you:

• You are pivotal in driving impactful outcomes and shaping future solutions, you have at least 5 years’ experience working in a customer screening, due diligence, intelligence, investigative or compliance related environment
• You possess analytical critical thinking skills and the proven ability to work independently with minimum supervision.
• You have a comprehensive understanding of relevant statutory compliance and reporting requirements.
• Experience working in a casino and/or gaming environment would be an advantage but not essential.
• Strong Microsoft Office skills and proficient in using analytical software and database record management systems.

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more.
• Flexible working arrangements
• Up to 30% discounts across award winning restaurants and accommodation
• An organisation that values diversity, teamwork and being your best self.
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Extraordinary growth opportunities personally and professionally
• Opportunity to work with elite professionals and assets

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture:

Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.   

Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.  

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.   

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace. 

It’s your time to SHINE! 

Click on the link below to make your next career move with The Star.