For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all. 

As our Cash Services Supervisor, reporting to the Cash Services Duty Manager, you will support the development and training of your team members whilst meeting the needs of our guests in a fast-paced environment. Ideally you will have experience in the gaming industry and an understanding of our business.

This is a fantastic opportunity where you will showcase your leadership skills and take the next step in your career!

A few of your responsibilities: 

• Verify the Main Bank inventory of cash, coin and other items of value
• Receive cash and documentation from Casino Cashiers, change booths, count rooms, non-gaming floats and other operating areas within the property
• Verify daily bank deposits and Fill Bank inventory of primary and other gaming chip inventories and non-gaming revenue
• Oversee and ensure that the operation of Tico Machines (CRT) within the Private Gaming Rooms and Main Gaming Floor is in accordance with policies and procedures
• Co-ordinate staff requirements during each shift to ensure that the demands of the business are met

What we are looking for:

• Availability to work on a permanent full-time basis, operating in a 24/7 shift work environment
• Previous experience within a Cash Services environment preferred
• Previous management experience highly advantageous
• Face to face guest service experience with a genuine interest in meeting guest needs
• Ability to lead with integrity and great attention to detail

About you:

You will demonstrate a commitment to providing a world class guest service with the ability to inspire, motivate and train your team members. You’re flexible and available to work any shift within a 24/7 roster, including late nights, weekends, and public holidays.

Your role will be pivotal in shaping the success of our Cash Services operations at The Star Sydney.

What can we offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Five weeks of paid Annual Leave for team members who meet the definition of shift worker
• Discounted parking + other transport options
• Up to 30% discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Endless career growth and opportunities to learn and develop your career

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It's your time to SHINE!

Click on the link below to make your next career move with The Star.