Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As our Food & Beverage Operations Manager, you will lead the operations across a diverse portfolio of dynamic restaurants and lively bars. From intimate fine dining to vibrant casual eateries, you'll ensure every guest experience exceeds expectations while leading a dedicated team of hospitality professionals.

This is a fantastic opportunity where you will lead a dynamic team, drive pivotal initiatives, and contribute to the growth and success of The Star Gold Coast.

A few of your responsibilities:

• Partner with the Director of Food & Beverage to elevate service standards across our venues, ensuring consistent quality delivery that aligns with strategic business objectives
• Collaborate with stakeholders to conceptualise, develop and launch innovative dining concepts that create destination experiences for guests
• Implement marketing plans, innovative promotions and menu concepts that drive profitability and establish market-leading dining experiences
• Maintain RSA compliance, liquor licensing responsibilities, and regulatory standards while upholding safety and sustainability
• Conduct regular inspections, taste tests and facility assessments to guarantee exceptional food, beverage and service consistency

What we are looking for:

• Extensive Food & Beverage leadership experience with in-depth knowledge of fine dining, casual dining & bar service
• Demonstrated expertise in driving business growth through strategic revenue generation and cost control initiatives
• Ability to communicate effectively with a diverse range of guests and team members
• Strong stakeholder management experience, people leadership and team engagement skills
• Highly organised, accountable, and eager, with a high attention to detail
• Accreditation in Responsible Service of Alcohol – RMLV/Approved Manager (essential) coupled with a tertiary qualification in business or related field (highly regarded)
• Flexible availability to meet business demands

About you:

As an experienced and passionate hospitality leader, you thrive on crafting memorable experiences that exceed guest expectations. Your proven ability to inspire and develop diverse teams, combined with your strategic approach and operational expertise, makes you the perfect fit to elevate our Food & Beverage operations to new heights of success.

Your role will be pivotal in shaping the success of our Food & Beverage offerings at The Star. Join us in making a difference.

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted parking available
• Up to 30% discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Supportive leadership team 
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.