For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour.  Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub.  The Darling Hotel, The Star Grand Hotel and state-of-the-art venues on property including Event Centre and Sydney Lyric have hosted prestigious events and international acts.  With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all. 

The Contracts Officer, reporting to the Senior Manager Contracts, Supply Chain & Retail, will provide administrative support for contract management and contribute an operational perspective to supplier and vendor agreements.

This role presents a fantastic opportunity to contribute to the overall guest experience, by leveraging your strengths in contract management, problem solving skills, attention to detail and using initiative.

A few of your responsibilities

• Support the Contracts Manager in assisting business owners with key contract deliverables, including execution, negotiation, and administrative tasks
• Educate and collaborate with internal stakeholders on contract terms, operational options and strategies to maximise value by ensuring contractors meet their KPI obligations
• Foster strong supplier relationships to enable effective communication, operational efficiency, and seamless BAU contract management to help deliver exceptional guest experience
• Provide day-to-day oversight of Soft Facilities Management contracts, including contract interpretation and promoting best-practice contract management across the business
• Co-ordinate regular meetings with suppliers and business owners to maintain strong relationships, clear communication, and ensure ongoing KPI compliance

What we will be looking for

• Considerable experience in contract management, property management and guest experience, ideally in a supervisory or management role
• Strong understanding of supplier and vendor relationships within the hospitality, hotels and entertainment industries

About you

With excellent communication skills and a keen eye for operational efficiency, you are confident navigating contract terms, supporting negotiations, and ensuring compliance.

You thrive in a fast-paced environment, enjoy building strong stakeholder connections, and are passionate about contributing to a high-performing team.

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted dry cleaning service
• Discounted on-site parking and other discounted light rail transport options
• Up to 30% discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait Islander and LGBTQI+

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.