For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
The Security Duty Manager role reports directly to the Security Operations Manager and offers an extraordinary opportunity to establish overall property control, safety & security whilst providing leadership, motivation, advice and direction for all employees to meet the departmental objectives. This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for Security.
A few of your responsibilities:
- Implement strategies to safeguard assets and minimise incidents of theft, vandalism, assault, and other unlawful activities across The Star complex
- Oversee daily operations to meet departmental objectives in compliance with statutory requirements and organisational policies
- Lead and manage staff performance, training, development, and workforce planning to maintain optimal staffing levels
- Assess training needs and deliver programs that align with departmental goals and industry best practices
- Provide operational leadership to support security management and ensure exceptional customer service standards
What we are looking for:
- Current NSW Security Industry Licence. Subclass 1A
- Current RSA and RCG competency and First Aid Certificate
- Ability to work a rotating 24/7 roster
- Advanced Conflict Resolution and Incident Management
- Demonstrated ability in planning and resourcing people, performance management and controlling labour costs and operating expenses
About you:
You will bring a strong background in Security, with hands‑on problem‑solving skills and the ability to motivate team members while engaging confidently with stakeholders at every level. With experience operating within a large‑scale, fast‑paced and highly regulated environment, you will take pride in upholding the safety and wellbeing of all customers and team members, ensuring all operational and compliance requirements are met.
As a continuous 24/7 management representative for the department, you will act as a strong ambassador for our Security function—epitomising The Star’s values and consistently role‑modelling the behaviours that define our culture. Your leadership will be pivotal in shaping the success of our Security operations at The Star Sydney.
What we can offer you:
- FREE buffet meal with a new menu every day at our Employee Dining Room
- Rosters confirmed in advance and available direct to your mobile
- Free transport on Light Rail from Central to The Star
- $8/day parking available on property
- Up to 30% staff discounts across our award-winning venues on all 3 of our properties
- Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
- Generous Paid Leave for primary and secondary carers
- Career development, training, and courses via The Star Academy – limitless career opportunities
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATINUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
Click on the link below to make your next career move with The Star.
The Star Pty Ltd, Master Licence Number 407367912
