For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

As a Property Operations Supervisor, you will play a pivotal role in setting up the residential rooms and overseeing the day-to-day operations to ensure the effective delivery of strategic and functional outcomes for the Property Operations team. You will be responsible for supervising a team of handypeople, ensuring adherence to stringent safety standards, maintaining open communication with key stakeholders, and driving operational excellence to ensure all maintenance works are completed efficiently and to a high standard.

A few of your responsibilities

• Coordinate resource allocation during each shift to ensure seamless operations
• Set clear and measurable performance objectives for your team, closely supervising task completion
• Collaborate with other departments, owners, tenants, and guests to coordinate operations and address requests promptly and professionally
• Manage hotel preventive and reactive maintenance requirements, including room refresh projects
• Embrace a hands-on approach, assisting where required to maintain the exceptional standards of The Star Gold Coast
• Oversee and maintain the store and inventory of critical parts, while effectively managing associated costs

What are we looking for

• Trade qualifications in Building or Maintenance (essential)
• Experience in a Property Supervisory role, ideally within a fast-paced environment
• Exceptional organisational and time management skills, with the ability to multitask and prioritise effectively
• Strong interpersonal and communication skills, enabling effective stakeholder engagement
• Intermediate proficiency in the Microsoft Office Suite
• Experience within a Body Corporate environment (highly regarded but not essential)
• Availability to work a Tuesday to Saturday roster

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted parking available
• Up to 30% discounts across award our winning restaurants and accommodation
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Supportive leadership team
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Endless career growth and opportunities to learn and develop your career

Your role will be pivotal in shaping the success of our residential offerings at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.