For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.
Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.
As an Administration Assistant, you will play a pivotal role in supporting the smooth operations throughout our residential towers. Your meticulous attention to detail and exceptional organisational skills will be instrumental in ensuring seamless administrative processes, exceptional customer service, and a world-class experience for our valued guests and residents.
This is a fantastic opportunity where you will take good care of both our guests, investors & team members.
A few of your responsibilities
- Provide comprehensive administrative support to the Strata team, ensuring efficiency and accuracy in all tasks
- Liaise with tenants, guests and contractors in relation to day-to-day building matters
- Coordination of loading dock deliveries
- Update and maintain accurate information across a variety of databases
- Responding to email correspondence as required
- Provide support to the Strata and Asset Management Team
What are we looking for
- Exceptional communication and interpersonal skills, with a customer-centric approach
- Attention to detail and the ability to anticipate and exceed our owners needs
- Ability to work independently and as part of a team in a fast-paced environment
- Computer literacy in Microsoft Excel and Word with the ability to learn other operating systems (Mybos, SIHOT, Converga and Oracle)
- Experience in a mixed-use or residential strata environment is highly desirable
What we can offer you
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Competitive hourly rate, plus penalty rates for nights, weekends and public holidays
- Discounted parking available
- Up to 30% discounts across award our winning restaurants and accommodation
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
- Supportive leadership team
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Opportunity to work with elite professionals and assets
Your role will be pivotal in shaping the success of our residential towers at The Star. Join us in making a difference.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
