For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.
Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.
As an Electronic Gaming Host, you will be responsible for the smooth operation of our Gaming Machine area while providing a world class experience for our guests. You will help to resolve minor machine faults, perform pay outs of jackpots and assist guests with their enquiries.
This is a fantastic opportunity where you will build memorable connections with our local, interstate and international guests.
A few of your responsibilities
- Assist guests with enquiries relating to gaming machines, promotions and general enquiries
- Resolve minor machines faults
- Maintain confidentiality in all aspects of the role
- Ensure gaming areas are maintained and well presented
- Maintain familiarity with The Star Gold Coast property, services, tournaments and current promotional events
What are we looking for
- Exceptional customer service skills and a genuine passion for creating memorable guest experiences
- Attention to detail and the ability to anticipate and meet guests' needs
- Flexible availability to work across a 24 hour/7 day roster that will include nights, weekends and public holidays following training
- Eligible to obtain a Casino Employee license (which includes thorough background checks)
What we can offer you
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Uniform laundered and ready for you daily on property
- Competitive hourly rate, plus penalty rates for nights, weekends and public holidays
- Discounted parking available
- Up to 30% discounts across award our winning restaurants and accommodation
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
- Supportive leadership team
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
Your role will be pivotal in shaping the success of our gaming offerings at The Star. Join us in making a difference.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
