For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

As the Employee Relations Advisor you will play a pivotal role in shaping a harmonious and collaborative work environment. Your expertise in employment legislation, policies, and best practices will guide The Star Gold Coast through various employee relations matters, ensuring fair and consistent application across all levels.

This is a fantastic opportunity where you will be proactive and passionate about all things ER and enjoy the challenges of both low and high-risk cases!

A few of your responsibilities

• Support and advise frontline leaders on behavioural, performance management, disputes, grievances, non-work-related injuries, and long-term unplanned leave matters
• End-to-end case management ER cases to resolution
• Conduct workplace investigations into employee grievances and allegations
• Deliver effective coaching and training to line managers, positively impacting business performance and preventing recurring issues
• Represent The Star in industrial relations and lower-risk employee relations matters with team members, unions, employer bodies, and industrial authorities

What are we looking for

• In interest in Employee relations (previous experience highly regarded)
• Experience working within a high volume and fast-paced environment
• Tertiary qualifications in Human Resources, Industrial Relations or Employee Relations preferred
• Understanding of relevant workplace legislation, regulations, and enterprise agreements
• Understanding of the operation of the Fair Work Commission and other employment related agencies
• High level consultation, negotiation and dispute resolution skills with key business stakeholders
• Ability to thrive in a highly regulated, complex and dynamic change environment 
• Strong technical skills including experience use Microsoft apps such as Teams, Sharepoint, Excel, Forms and Word 
• Highly organised and able to juggle multiple tasks, prioritising as required

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted parking available
• Up to 30% discounts across award our winning restaurants and accommodation
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Supportive leadership team
• Mental Health and Wellbeing services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Endless career growth and opportunities to learn and develop your career

Your role will be pivotal in shaping the success of our culture at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.