For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

As a Housekeeping Supervisor in The Star Residences, you will play a pivotal role in maintaining the impeccable standards of cleanliness and comfort that our guests have come to expect. Your responsibilities will include overseeing a large team of dedicated housekeepers, ensuring efficient operations, and fostering an environment of excellence.

This is a fantastic opportunity where you will take good care of both our team and guests at The Star Gold Coast.

A few of your responsibilities

• Lead and motivate a team of housekeepers, providing guidance, training, and support to ensure consistent high-quality service delivery
• Monitor and maintain cleaning standards across assigned areas, ensuring meticulous attention to detail and adherence to protocols
• Manage inventory levels, ensuring adequate supplies are available while optimising resource utilisation
• Collaborate with other departments to coordinate seamless operations and address any guest concerns or requests promptly and professionally
• Embrace a hands-on approach, pitching in when needed to maintain the exceptional standards of The Star Gold Coast

What are we looking for

• Proven experience in a supervisory or leadership role within the hospitality industry, preferably in housekeeping operations
• Excellent communication and interpersonal skills, with the ability to effectively manage and motivate teams
• Strong organisational and problem-solving abilities, with a keen eye for detail
• Proficiency in handling diverse situations with tact and diplomacy
• Flexibility to work varying shifts, including weekends and holidays, as required by operational demands (between 6:30am and 6:00pm)

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Competitive hourly rate, plus penalty rates for nights, weekends and public holidays
• Discounted parking available
• Up to 30% discounts across award our winning restaurants and accommodation
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Supportive leadership team
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

Your role will be pivotal in shaping the success of our residential offerings at The Star. Join us in making a difference.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.