Are you our next rising star?  

We’re hiring a Venue Manager to join The Star Brisbane, a world-class hospitality destination in the heart of the city.

If you’ve got personality, love working with people and thrive in busy environments, this is your chance to be part of something exciting. The Venue Manager, reporting to the Operations Manager, offers a unique opportunity to supervise the installation, set up and maintenance of all audio-visual production across the property. In this role you will efficiently address all event and entertainment production requirements, support property audio-visual distribution systems, hotel in room technology and activations.

This is a fantastic opportunity where you will showcase your problem-solving skills, attention to detail, and the ability to work both independently and as part of a team.

  A few of your responsibilities:

• Lead and support the department in the achievement of financial and operational targets via effective organisational development, policy and procedural development, and appropriate team member training activities.
• Recommend strategies to direct line manager with regard to increasing repeat patronage of customers.
• Clearly demonstrate to customers and team members a commitment to service excellence through the effective implementation and delivery of The Star’s Standards at all times.
• Attract and develop talent and own the performance of your team
• Manage the selection, training and development of all team members to ensure timely recruitment and career growth.
• Overall responsibility for financial KPOs and KPIs relating to gross revenue, costs of goods sold, employee costs and other operating costs in line with budget.

 What are we looking for:

• Proven leadership experience and the ability to develop large teams including succession planning, retention, and growth strategies
• Demonstrated ability in planning and resourcing people and products, performance management, controlling labour costs and operating expenses
• Experience in developing productive relationships and managing and driving change
• Experience in managing high-end award-winning restaurants, bars, or outlet
• Flexible availability to meet the demands of a 24/7 business

About you:

You are hands-on in your operational approach and passionate about developing your career. You leverage your leadership skills to encourage and support your team in delivering exceptional and personalised service to guests and value the ability to showcase the best Australia has to offer.

What can we offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Discounted parking + other transport options
• Up to 30% discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Career growth and opportunities to learn and develop your career

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

About The Star Brisbane

The Star Brisbane is a world-class entertainment and hospitality destination in the heart of Queen’s Wharf Brisbane Precinct. With a premium hotel, stunning casual and premium dining venues, and vibrant entertainment offerings, we’re redefining guest experience in the river city. Join us and be part of a team delivering unforgettable moments in one of Brisbane’s most exciting precincts.

We’re all about inclusion

At The Star Brisbane, we’re committed to fostering a diverse, inclusive, and equitable workplace where authenticity and our core values - Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care, guide everything we do. We welcome team members from all backgrounds, including different cultures, ages, religions, genders, LGBTQI+ communities, Australia’s First Nations Peoples, and people with disabilities. We offer flexible working options to support individual well-being and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a 2025 Platinum Employer by the Australian Workplace Equality Index.

Ready to shine?

Apply now and be part of the team delivering unforgettable experiences at The Star Brisbane.