Are you our next rising star? 

Join our team as the Facility Cleaning Supervisor at The Star Brisbane. 

The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.   

This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.  

We are currently looking for Facility Cleaning Supervisors to join the leadership team at The Star Brisbane.  

The successful applicant for this role will report to the Facilities Operations Manager and is accountable for overseeing the day-to-day cleaning of all public areas within The Star Brisbane. 

A few of your responsibilities 

• Ensure all cleaning and maintenance programs are completed to company standards 

• Support and assist the team during peak periods 

• Allocate work areas to all Facility Cleaners and ensure all necessary cleaning equipment is provided 

• Inspect all front of house, back of house and external areas to review cleaning standards 

• Complete reports for any necessary requirements and ensure the work is completed 

• Supervise and add value to the activities of all team members by providing leadership to ensure maximum productivity and guest satisfaction is achieved 

What we will be looking for 

• Leadership experience in a similar supervisory position 

• Previous experience within a 5 Star Property  

• Knowledge of cleaning chemicals, equipment and procedures 

• Strong communication skills with high level computer literacy 

• Availability to work across a 24/7 rotating roster  

About you 

You will have previous supervisory experience in a cleaning role within a five-star property or integrated resort or similar industry experience. In addition, you will have experience in improving operational efficiency, elevating guest experiences, and maintaining the highest level of cleanliness. You will bring a collaborative and welcoming mindset and thrive in a team environment. You will have a demonstrated understanding of relevant industry regulatory requirements with experience embedding these requirements as part of your ways of working. 

What we can offer you: 

• Complimentary buffet meal on every shift 

• Discounted parking available in the city 

• Up to 30% Discounts across award winning restaurants and accommodation 

• Lifestyle discounts including gym memberships, retail discounts and laundry services 

• Mental Health and Wellbeing services 

• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+ 

• Paid training, ongoing career development opportunities 

• Endless career growth and opportunities to learn and develop your career 

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. 

About us 

The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.  When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments. 

Our culture 

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. 

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.   

It is an exciting time for The Star Entertainment Group as we get ready to start our journey to The Star Brisbane.