Are you our next rising star?

Join our team at The Star Brisbane.

The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.

This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.

The Star Brisbane is looking to appoint a Quality and Supplier Engagement Lead. In this role you will play a pivotal role in overseeing the seamless flow of food and beverage products received and distributed through the Loading Dock. In this role you will ensure that all items meet the highest standards of quality, safety, and compliance with relevant food authority regulations, legislative requirements. Working closely with suppliers, internal teams, and regulatory bodies, you will help uphold the integrity of our food supply chain, ensuring that every product delivered to our operations is safe, compliant, and of the highest quality.

A few of your responsibilities:

• Ensure Loading Docks are compliant with procedures for the purpose of housekeeping.
• To assist with the monitoring of short dates report on any products issues on the Loading Dock
• Working with Warehouse & Logistics Manager to ensure that all Loading Dock staff are trained and compliant with all Quality processes & procedures
• All the reporting tools are up to date daily and followed through for close off accordingly
• Attend supplier engagement meetings as required to discuss matters related to the daily operations and to install proactive communication and solutions.
• Reviewing and monitoring of food and beverage goods received to the Loading Dock, including reviewing expiry dates, weight, quality, ensuring packaging is undamaged and product temperature checks are accurately undertaken to ensure food and beverage is received at safe temperatures.
• Liaise with suppliers to conduct regular inspections of delivery vehicles, including fridge and freezer compartments, to ensure food safety standards are in effect and in cases of non-compliance appropriate action is taken
• Working closely with outlet Chefs to ensure all orders are received and stored in a timely manner each day.   

What are we looking for:

• Previous Food & Beverage auditing experience
• Experience in a Food & Beverage production environment
• Certificate IV in training and assessment is desirable
• Understanding of laws as they relate to the organisation, in particular, the Liquor Act, the Responsible Service of Alcohol programme, Industrial Relations laws and WHS laws

About you

You will bring a wealth of experience in the Food & Beverage industry, with a strong background in auditing and ensuring compliance within production environments. Your expertise in this field is complemented by you being able to effectively engage and train others on best practices. You have a solid understanding of key legislation, including the Liquor Act, Responsible Service of Alcohol program, Industrial Relations laws, and Workplace Health and Safety regulations. Your comprehensive knowledge of these laws ensures that The Star Brisbane remains compliant while maintaining the highest standards of safety and responsibility across all operations.

What can we offer you?   
• Complimentary buffet meal on every shift
• Uniform laundered and ready for you daily on property
• Discounted parking available in the city  
• Up to 30% Discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities 
• An organisation that values diversity, teamwork and bringing your best self 
• Lifestyle discounts including gym memberships, retail discounts and laundry services 

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

About us
The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.

When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.

Our Culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It is an exciting time for The Star Entertainment Group as we get ready to start our journey to The Star Brisbane. 
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